This Agreement was last revised on May 30th, 2020.
This Cancellation and Refund Policy forms part of, and must be read in conjunction with, Website Terms and Conditions. Herein, Elitions Limited t/a ElitionsConsulting, is referred to as “Company”, “We”, “Us”, or “Our”. "User", "Client", “You” or “Your” referred to as the person who is accessing Our Website and/or taking any Services from Us.
We understand that from time to time, You may need to change sessions with limited notice. While Our mentor and IT experts understand this, they have committed to see you, which means they are unable to mentor or offer counselling to anyone else during this time. To compensate the mentor and IT experts for this lost opportunity, We charge a cancellation fee (50% of the session fee) in the event that You cancel or amend the session time within 72 hours of the session. We will try and waive the fee in extenuating circumstances; however, this is decided on a case by case basis. Where You provide Us with more than 72 hours' notice, We do not charge any cancellation or amendment fees.
ElitionsConsulting offers coursework mentorship support and virtual meet-ups with professional IT experts for tailored career counselling to university students pursuing IT related courses. Our services are only intended for the help, and all the resources provided are for the reference purpose only.